Q: About a year ago, I heard you guys mention having a couple of browsers on a computer, so I installed Firefox. My Web browsing has gotten HORRIBLY slow these days. BTW, I installed Chrome and everything loads fine. Should I assume I picked up a virus that affects Firefox? — David

Q: About a year ago, I heard you guys mention having a couple of browsers on a computer, so I installed Firefox. My Web browsing has gotten HORRIBLY slow these days. BTW, I installed Chrome and everything loads fine. Should I assume I picked up a virus that affects Firefox? — David

Q: Can you tell me what causes Google chrome or Firefox to have numerous crashes while online? - Nathaniel

The No. 1 computer complaint we get from people calling or emailing us is that their Internet is running slow. Recently, we saw an email from a child who says her computer is running so slow that she cannot even catch up with all the tweets from the stars. We simply cannot have that! So what causes this and how do we speed up our Internet connection?

CARRBORO, N.C. - When Brian Russell heard that some folks in Raleigh were considering opening a business similar to the one he operates in Carrboro, N.C., he had some advice for them.

Apps for your phone. Apps for your tablet. Apps for your browser. Apps for your computer. When did we go so app happy?

Q: How do I make Gmail my default e-mail program so that it comes up when I click on e-mail addresses on a website? — Glenda

What exactly is clickjacking, and how do I protect myself from it? — Joan

Ken Colburn: Retailers I've talked with have told me netbooks have become some of the most commonly returned items they sell.

Q. I'm pretty sure a horrific virus infected the hard drive on my wife's computer. We need to have some way to back up our information, and I'm wondering if a similar virus would infect an external hard drive. - Stephen

Ken Colburn: If you are like most avid Internet surfers, not only are you likely to use multiple computers, you're probably using one of various browsers such as Internet Explorer, Firefox or Safari, depending on which machine and which sites you are surfing.

Data Doctors: Q: Has enough time lapsed to install (Internet Explorer 8) with confidence? Have all the quirks of any new upgrades been eliminated? — Gary

NEW YORK - Since its launch in March, video-streaming site Hulu has become a popular place to catch TV shows, video clips and movies for free on the Web.

MOUNTAIN VIEW, Calif. - The new Web browser that Google Inc. released Tuesday is designed to expand its huge lead in the Internet search market and reduce Microsoft Corp.'s imprint on personal computers.

MOUNTAIN VIEW, Calif. - The new Web browser that Google Inc. released Tuesday is designed to expand its huge lead in the Internet search market and reduce Microsoft Corp.'s imprint on personal computers.

SAN FRANCISCO - Google Inc. is releasing its own Web browser in a long-anticipated move aimed at countering the dominance of Microsoft Corp.'s Internet Explorer and ensuring easy access to its market-leading search engine.

SAN FRANCISCO -- Google Inc. is releasing its own Web browser in a long-anticipated move aimed at countering the dominance of Microsoft Corp.'s Internet Explorer and ensuring easy access to its market-leading search engine.

It’s a little known fact that you don’t have to spend hundreds on programs like Microsoft Office or Adobe Photoshop. You can find free, feature-rich alternatives online. Don’t let the price dissuade you from trying them. These programs are terrific.

NEW YORK - In just five hours, the new version of the Firefox Web browser had as many downloads as its predecessor got during its entire first day, the software's developers say.

How often have you wished for more time with your family? You probably also wish for an orderly schedule and an organized desk. Free productivity tools can make all of these things a reality.

SEATTLE (AP) -- Microsoft Corp. gave early testers their first glimpse of its next-generation Web browser Wednesday, and said Internet Explorer 8 will adhere to the same standards as competitors' programs.

MOUNTAIN VIEW, Calif. - Few Internet entrepreneurs practice what they preach as devoutly as LinkedIn Corp. co-founder Reid Hoffman, whose business revolves around his belief that good fortune flows from good relationships.

Q. I know you’ve addressed this before, but I can’t remember how to change the Web page that appears when I open my browser. Can you go over that again, please? I look forward to your newsletter every Friday.

Q. I accidentally closed my Contacts list in Outlook Express that used to appear on the left side of the screen. How can I get it back?