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Q. Is it really safe to use Google Docs for sensitive documents, or is it better to stick to Microsoft Office on my own computer? - Jill
Q: Curious what y'all thought about the (Google) Chromebook or if you could point me to a post if you've already covered it. - Cathy
What are the options, doc?
Sooner or later, a conversation with a physician over a difficult diagnosis comes down to a question like that.
But all too often, doctors are likely to leave stuff out, the results of a recent survey of more than 3,000 patients age 40 and older suggests.
The survey, conducted by the Institute for Social Research at the University of Michigan, found that patients hear far more from doctors about the pros than cons of medications, tests and surgeries.
Much of the time, physicians tend to offer opinions, not options, the researchers found, and rarely mention to patients that they can decide not to do anything.
The study was funded by the Foundation for Informed Medical Decision Making, a Boston nonprofit seeking to give patients more voice in their health care choices.
The Michigan team asked the subjects about decisions they made with health care providers within the past two years regarding common medical issues: screening tests for colorectal cancer, breast cancer and prostate cancer; taking prescription drugs for hypertension, high cholesterol and depression; having surgery for knee or hip replacement, cataracts and lower back pain.
They found that more than three-quarters of the patients had made at least one of those decisions in the past two years and half had tackled two or more.
The study found that doctors, nurses and others were much more likely to talk up the advantages of a treatment or test while skipping the negatives. For instance, only 20 percent of the patients who discussed breast cancer screening said they heard anything about possible downsides, such as false positive results, while 50 percent said they heard "a lot" about the pros of screening.
The patients, on average, were able to answer only about half the questions about four or five pieces of information that experts say are essential to understanding the risks and benefits of a therapy.
For instance, few patients who had discussed cholesterol-lowering drugs knew the most common side effects (headache, nausea, digestive tract problems) or how much a reduction in risk of heart attack can be achieved by taking them (roughly 33 to 50 percent, various studies have shown.)
"The study clearly demonstrates that people routinely make poorly informed medical decisions," said Dr. Michael Barry, president of the foundation and a professor of medicine at Harvard Medical School.
Health policy experts consider it vital that patients fully understand both the benefits and risks of medicine, and that they have the right and power to say no to suggested treatment. Many feel the system is often biased toward doing something, and driving up costs while in reality adding little to overall health or lifespan.
One program called for under the new health reform law (but still not fully funded by Congress) would develop, test and spread educational tools to help patients and their families fully understand treatment options. It also directs government researchers to test shared decision-making models to see if they improve quality of care and reduce costs.
Of course, many of those doctor-guided educational tools would be Web-based.
Which is a good thing, because people are already turning to the Internet for medical information more often, and using it to self-diagnose rather than seeking professional care.
A recent study done for Google found that 75 percent of patients research their condition online before discussing it with a doctor, and 70 percent said they search for more information after consulting a physician. More than a third of the people in the study said they do health searches weekly and 52 percent said they had used information from the Web to self-diagnose.
Another survey done over the summer for the supplemement maker Flexin International found somewhat similar numbers, but with a gender gap: It found that 74 percent of women (aged 35 to 60) routinely turned to the Web first on health issues, but just 44 percent of men did so. True to decades worth of research that find women more in tune with their bodies, the men reported they weren't always sure how to describe their ailments when they tried to use the Web to self-diagnose.
All of this is troubling to doctors like Pamela Hartzband and Jerome Groopman of Boston's Beth Israel Deaconess Medical Center and also medical professors at Harvard.
In a commentary published in The New England Journal of Medicine in March, they argue that while the Internet can provide a wealth of information, "It is too easy for non-experts to take at face value statements made confidently by a voice of authority," they wrote.
They concluded, "The doctor, in our view, will never be optional."
But doctors could stand to be a bit more informative.
Q: I would like to print from my Gmail account on my iPhone or iPad to my printer, but it doesn’t come up in Apple’s print option on either (device). Any suggestions? — Daryl
I’ve got an old computer that has Office 2003 on it that I am about to replace. Should I get Office 2007 or Office 2010 if I am going to upgrade? — Kyle
The word isn’t listed in Webster’s dictionaries yet, but "Googling" someone means to run their name through an Internet search engine to find information about them.
Mike Smothers of PC Made EZ’s article “Cloud backups are the way to go in saving important data” (AFN, Aug. 8) begged for my opposing view, that of a somewhat traditionalist tech gal, who just read a compelling article, “How Apple and Amazon security flaws Led to epic hacking” in Wired Magazine, http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/.
For quite some time I have been touting the benefits of having a portable backup sitting on your computer desk to securely hold your irreplaceable pictures, files and other items near and dear to your heart. Having this device at the ready allowed you to sleep well and fend off nightmares of the inevitable when you go to check your email one day and there is no sign of life coming from your computer. At this defining moment in your life, you are overjoyed that you listened to sage advice and bought a portable backup device, but consider this conversation I recently had with a new client. She told me she had backed everything up on jump drives and a portable hard drive. “I always thought two backups were better than one but thieves broke in the back door and stole not only my computer but also both my jump drives and my portable backup. Now I have lost all of my pictures.” What a sad tale. I recommended she use Carbonite or Mozy as an online backup solution.
Q: I’m going to be traveling extensively this summer and would like to avoid dragging my laptop around if possible. I’m open to buying a tablet, but I’m not sure I can do everything that I’d want with it. Thoughts? — Thomas
Q: A techie friend suggested that iPhone apps were safer than Android apps because Apple is so controlling of who can offer apps to iPhone users. Is this true? - Margaret
Q: I travel a lot and work with a lot of PDF files. Can you recommend a PDF editing app for my iPad? — Lee
Q: I'm looking to buy a laptop for school. Can you give me suggestions on the best laptops under $600? -- Brian
Advancement in technology has led to challenges for school districts everywhere. With the convenience of email and other forms of messaging also comes a downside that has made national news for the past few years.
Q: Can I use DropBox as an online file storage cabinet for all of my paper records? I’d like to get rid of my storage unit and the monthly bill!
Q: Is it possible to get a virus from surfing the Internet like a regular computer on my smartphone? - Jason
Q: What (browser) do you guys think? Firefox? Internet Explorer? Chrome? So sick of the confusion! - Candice
Q: I need to be able to monitor my child's text messages. Do you know any sites (pay or free) that would enable me to do that? - Mike
Q: How do I know if an e-mail file attachment is dangerous or not? -- Samuel
Taiwanese computer parts maker Asus obviously didn’t get the memo. Didn’t Asus know notebook computers need hard drives? Or that they’re supposed to run Windows — and the pre-loaded software must bloat the boot-up process to the length of a long weekend?
March 7, 2005
By Jerry Brown, contributing columnist
Guest Commentary by Bill Richardson
Guest Commentary by Shawn Thiele
By Mark Heller, Tribune
Guest Commentary by Andy Warren, Maracay Homes
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