Q. How can I request a return receipt for email I send using Outlook Express?
A. You can configure Outlook Express to request a "read receipt" when the recipient of your email has displayed the message. Just keep in mind that recipients can elect NOT to send a receipt, even if it is requested. They can do that by clicking Tools > Options > Receipts, then selecting "Never send a read receipt," or they can click the Never button when requested to acknowledge receipt of an email.
As the sender, to request a read receipt for individual (specific) messages, click the Tools menu in the new message window, then click "Request Read Receipt." To request a read receipt for all messages, click the Tools > Options > Receipts tab. Select the "Request a read receipt for all sent messages" check box.
Q. How do I get rid of all the email addresses in the header of a message I want to forward to someone?
A. Depending on the capabilities of your email program, when you're in the Forward mode (by clicking the "Forward" button), you may be able to edit the message you're about to forward, delete email addresses and any other extraneous text. If your email program lacks that capability, however, try following these steps:
1. Select (highlight) the part of the message you want to forward.
2. Right-click and select Copy from the menu presented.
3. Create a new email, address it, type in a Subject line, and move your cursor to the body of the message area.
4. Right-click and select Paste. Your selected text will pop into the new message. You can then continue editing or simply send the message as you normally would.
Q. What's the difference between a surge protector and a UPS device? Which one do I need?
A. Electricity is the lifeblood of your computer, but power surges -- which are normal in every household -- can wreak havoc with the electrical components of your system. Two types of protection are available: Surge protectors and Uninterruptible Power Supply (UPS) devices. Both can be purchased at consumer electronics and computer stores.
A surge protector, sometimes referred to as a "surge control," is the minimal protection you should have. A surge protector, as its name implies, protects against the sags and spikes that exceed the built-in tolerance of your system.
An Uninterruptible Power Supply is recommended if you need a higher level of protection for software, data and hardware. All UPS units are not created equal, so here are a few things to consider when UPS shopping:
There are two types of UPS systems: Standby power systems (SPS) and On-Line UPS systems. An SPS monitors electricity into the computer and switches to battery power as soon as it detects a problem. The switch to battery, however, can be a bit sluggish, requiring several milliseconds, during which time the computer isn't receiving any power. Not a good thing.
On-line UPS systems avoid these momentary power lapses by constantly providing power, even when the electricity is flowing properly. As you might expect, on-line UPSs are generally more expensive than SPSs.
Be sure to purchase a UPS device that permits you, as the user, to replace its battery. I would also recommend a UPS with at least 210-watt output for powering your computer and monitor.
Mr. Modem's Web Sites of the Week:
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