From data communications, customer support, networking, Internet technology, engineering manufacturing, and more, workers for jobs in the high-tech arenas are in high demand.
With entry-level training, anyone who has an interest in technology may find a job with any number of businesses – private, government and corporate – in the East Valley.
“From a supply and demand perspective, there’s no doubt we have tremendous demand and little supply,” said Donna Kent, president of the Arizona Technology Council. “You are not limited to any industry or sector. There are technical needs in every environment you can think of.”
Vital Processing is a Chandler-based company that stretches the globe with its credit card processing software and support. Its corporate office and customer call center employ about 450 people, and the company is about to take over another building, said Debi Birch, a recruiter with the company.
The information technology department brings on new graduates. A job in technical customer support requires a high school degree or GED, plus three years of consistent work history. Employees with good customer service skills are then put through a four-week training program where they learn how to help merchants who run into software issues.
Clate Mask pursued the high-tech field after getting “bitten by the bug” while working during school, completing his master’s degrees in law and business. With the help of some capable software engineers, he launched Infusion Software and Consulting, a Mesa-based company. The software is a business management tool for small businesses.
“I love it because it’s so fast moving. Things change quickly. It’s challenging and exciting, and if you are the type of person who enjoys that sort of environment, high tech is the way to go,” Mask said.
His company has about 35 employees, and Mask hopes to double that in the next few years.
Mask said he looks for one particular skill in all his employees: Communication.
“Great communication skills are really important in software. In every station of the company you’ve got to be able to help people understand the software and translate the technology into their business,” he said.
Boeing looks for employees from all areas of high-tech: Aerospace, chemical, civil, electrical, manufacturing, mechanical and software or systems engineering as well as computer science. At the Mesa plant, Boeing manufactures military helicopters, and at the Williams Gateway Airport location the company is modifying military trainers and conducting repairs on Apache helicopters.
Because of the growth in aircraft-related information products and services, “Boeing needs more information technologists than ever before,” the Web site states.
“At Boeing in Mesa, teammates build the world’s most advanced attack helicopter, the AH-64D Apache Longbow, for the U.S. Army and other international customers.
“As Boeing continues to provide Apache users with the latest technology enhancements, we employ professionals with the varied certified skills and educational degrees to ensure customer satisfaction. Boeing in Mesa is one of the very few places in Arizona where people work to design new technologies, build advanced capabilities - then they step outside and get to see the finished helicopters in flight,” said Al Winn, vice president of Apache Programs.