Attorney General Terry Goddard has settled an investigation involving DirecTV that will pay refunds to consumers who have unresolved complaints. The investigation involved attorneys general of 48 other states and the District of Columbia. The states alleged the satellite TV provider engaged in deceptive and unfair sales practices. DirecTV agreed to alter its business practices in the future.
The settlement calls for DirecTV to pay $185,000 into Arizona’s consumer fraud resolving fund, which supports consumer education, fraud investigations and litigation. Other participating states will receive similar payments.
Customers can file a complaint with DirecTV or the Attorney General by May 31. Call the Attorney General’s Office in Phoenix at (602) 542.5763 for information or file a complaint at www.azag.gov/consumer/complaintform.html.
Michelle Reese, (480) 898-6549